Brian Mark
Account Manager at Nordstrom
- Role
- Account Manager at Nordstrom
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Brian Mark
I’m passionate about building strong client relationships, driving strategic growth, and…
Experience
Account Manager
Sep 2020 — Present · Seattle, WA, US
Proven capability for recruiting, hiring, training, engaging and motivating beauty employees. Educating team to become experts in product knowledge, selling techniques, tools and technology by creating a culture of positivity and accountability. Measuring productivity based on key performance indicators, coaching behavior to ensure completion of daily business drivers and reporting opportunities for growth to management. Successfully grew each team by an additional salesperson in both Nordstrom and Carson’s doors due to outstanding sales results.• Highly effective in managing the complete operations of the business by developing, implementing and executing business driving events, reviewing and analyzing business performance, and optimizing visual merchandising. Creating store driven events to drive incremental business or support corporate planned promotions. Lead and inspire sales associates during outreach campaigns to achieve presale targets. Year end 2018 growth of 11% at Nordstrom. Highest volume in the region for Carsons NMA Event in 2017.• Consistent in exceeding performance standards in the Customer Relationship Management system, recruiting, engaging and retaining clientele through cogent demonstrations, makeup application and meaningful personal connections. Ensuring consistent employee follow through of all interaction timelines.
Education
Harvard University
Master of Business Administration - MBA, Accounting and Business/Management
2007 — 2009
Northeastern University
Bachelor of Business Administration - BBA, Business Administration and Management, General
2002 — 2006
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