Brian MacLeod
Engagement Director @Salesforce
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WORK HISTORY
Engagement Director @Salesforce
Scoped, estimated and authored professional services solutions to customers\' transformational business objectives. In addition to this Go-To-Market motion, led the delivery of large services programs and projects- authored and co-closed $22M services contract extension with a US federal government agency- led the delivery of $20M services contract that led to the above extension- authored and co-closed $2.8M services contract for a leasing / financial services customer - led $9M services delivery contract for a home health customer- led multiple $1M+ services contracts for customers in financial services and regulated industries- led the delivery of six engagements with 5/5 customer satisfaction surveys- represented Salesforce services delivery on executive steering committees- coached team members in service delivery and delivery excellence
EDUCATION
The University of British Columbia / UBC
Bachelor of Arts (B.A.)
ABOUT BRIAN MACLEOD
WHAT I DO: I help organizations transform business processes and technical infrastructure to meet organizational objectives by managing complex information technology programs on platforms such as Salesforce.WHO I WORK WITH: I partner with IT professionals including- C-Level Executives- IT Directors- Business Strategists- Delivery Executives- Business unit leadersWHY IT WORKS: When we partner, you get the most innovative and cost-effective technology solutions that organizations are looking for right now.WHAT MAKES ME DIFFERENT- 32 years of IT consulting experience - Artificial Intelligence certifications and AI deployment strategy experience- 15 years PMP certified by the Project Management Institute- Diverse DevSecOps and infrastructure background- Experience with cognitive solutions on cloud platforms to big data questions- History of successful implementations and business relationshipsHOW IT WORKS: My delivery methods leverage best practices in artificial intelligence, business strategy, organizational change management, project management, IT service management, strong financial disciplines, innovative technology solutions, and a customer-centric focus on requirements and timely outcomes.READY TO TALK? Feel free to connect with me here on LinkedIn, drop me a line at b••••••••@yahoo.com or call me directly at 23••••••60
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