Brian Kelly
Director, Clinical Informatics Implementations and Customer Support at Beckman Coulter Diagnostics
- Role
- Director Clinical Informatics at Beckman Coulter Diagnostics
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
Experience
Director Clinical Informatics
Oct 2023 — Present
Led strategic direction for North American Clinical Informatics Technology (CIT) implementation and support teams. Developed and executed standard work for flawless CIT implementations and ongoing support. Managed and mentored a team of Clinical Informatics Technical leaders, IT technicians, and project managers. Championed Danaher Business System (DBS) principles to enhance team performance. Built and maintained strong relationships with key client stakeholders. Developed and implemented strategic plans to achieve industry-leading on-time delivery (OTD) and exceed customer service level agreements (SLAs). Identified and implemented key improvements to enhance the customer experience. Managed operational costs to drive productivity and team utilization. Fostered a high-performing culture through strong leadership, coaching, and employee development.
Education
Indiana University - Kelley School of Business
Management, Marketing, and International
2008 — 2010
Indiana University - Kelley School of Business
BS, Triple major in Management, Marketing, and International
2007 — 2010
Skills
- Integration
- Project Management
- Software Documentation
- Healthcare Information Technology
- Databases
- Quality Assurance
- Testing
- Sql
- Healthcare
- Troubleshooting
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