Brian Lierz
Transformation Leader | Process Improvement | Operational Excellence | Fintech | Customer Service
- Role
- Director, Process and Technology Optimization - Global Operations at PayPal
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Brian Lierz
Forward-thinking, detail oriented, and focused Director of Transformation experienced with enhancing the performance of global teams. Expertise with process improvement, process automation, and customer journey mapping, with a strong foundation in program management, business analytics, and strategic planning. Advanced skills in change management, operational excellence, and Six Sigma training, coupled with a deep understanding of the voice of the customer. Known for influential communication and executive interactions that foster team cohesion and motivate staff. Highly skilled in translating complex data into actionable insights to drive business success.CORE COMPETENCIES• Process Improvement• Process Automation• Customer Journey Mapping• Program Management • Business Analytics• Voice of Customer• Six Sigma Training • Strategic Planning & Analysis • Operational Excellence• Change Management• Executive Communications• Continuous Improvement
Experience
Director, Process and Technology Optimization - Global Operations
Mar 2019 — Present · Omaha, NE, US
Education
University of Nebraska at Omaha
Bachelor of Science
Bellevue University
MBA
University of Nebraska at Omaha
Master of Arts
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