Brian Kreemer
- Role
- Key Account Manager at QXO
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Brian Kreemer
Strategic and customer-focused sales and operations leader with 15+ years of experience…
Experience
Key Account Manager
Dec 2022 — Present · Columbus, OH, US
Select Responsibilities:Manage Key Accounts totaling just under $15M in revenue for a Fortune 500 company.Develop and maintain relationships with key accounts resulting in over 90% retention. Operate as the primary point of contact for key customers from contract and quote origination thorough invoicing and during issue resolution when necessary. Develop and implement strategies to increase sales and profitability resulting in an average increase of 30% revenue to complimentary business lines.Partners with the Branch Management, Operations and Sales to develop strategies to deliver the best customer experience for key accounts and all customers, resulting in an increase in wallet share, repeat business and customer satisfaction scores. Engages in relationship building and independent discussions with manufacturers and vendors resulting in an increase of stock availability, preferred pricing and education opportunities for house Key Accounts. Development and implement customer service initiatives resulting in Customer Loyalty programs, revenue generation and Customer Centered events and activities.Prepare and deliver Quarterly / Annual Key Account Business Reviews.
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