Brian Knapp

About Brian Knapp

Focus of Business Assessment: Customer Experience Compliance…

Experience

1. Senior Business Development Specialist

   Verint

   Aug 2025 — Present · Melville, NY, US

   We empower brands with groundbreaking AI via our next-gen open platform. The first of its kind, Verint Open Platform helps organizations increase CX automation to achieve their strategic objectives and realize significant ROI. The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.

Education

• Kennesaw State University

  Business Administration and Management, General

• McEachern High School

  HS diploma

• Georgia Highlands College

  Business Administration and Management, General

Skills

• Chef
• Leadership
• Healthcare Foodservice
• Banquets
• Purchasing
• Hands-on Training
• Marketing
• Cooking
• Cuisine
• Servsafe
• Food Service
• Hospitality Industry
• Inventory Management
• Budget Monitoring
• Hospitality
• Employee Recognition
• Assisted Living
• Haccp
• Catering
• Fine Dining
• Employee Training
• Special Events
• Food Service Operations
• Recipes
• In-Service Training
• Club Operations
• Time Management
• Hospitality Management
• Recipe Development
• Customer Satisfaction
• Training
• Nutrition
• Food Preparation
• Food Quality
• Microsoft Office
• Management
• Team Building
• Country Clubs
• Food Safety
• Menu Development