Brian Ishmael

Client Service Manager @Anderson Merchandisers

McKinney, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Client Service Manager @Anderson Merchandisers

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Plano, TX, US

Role of enlightening clients about the extensive capabilities of our products and serving as a bridge between the client and our internal Client Services team Take charge of cross-departmental collaboration to enhance customer support initiatives and elevate overall customer satisfaction Develops open and effective channels of communication with each client that can be employed by other departments as well Coordinates internal projects and determines the best utilization of resources to increase execution and customer satisfaction Provides regular updates to clients on the progress of projects and programs that directly affect each client.

EDUCATION

2009 — 2013

Harding University

Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management

SKILLS

Public SpeakingMicrosoft ExcelPowerpointProject ManagementCustomer ServiceMicrosoft OfficeSalesLeadershipSocial MediaManagementTeam BuildingMicrosoft PowerpointMicrosoft Word

ABOUT BRIAN ISHMAEL

I am an Account Executive specializing in surety bonds, committed to delivering exceptional service and building lasting relationships in the insurance and bonding industry. With an eye for detail and a passion for helping clients navigate the complexities of surety bonds, I strive to make the process seamless and straightforward.My experience includes managing client accounts, assisting with billing and invoicing. I pride myself on my proactive communication, problem-solving skills, and ability to work collaboratively with both clients and underwriters.Driven by integrity and a client-first mindset, I am dedicated to supporting businesses and individuals in securing the bonds they need to succeed.

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