Brian Gibson
Director, Customer Support
- Role
- Director, Customer Support at Lambda
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Brian Gibson
Experienced operations leader specializing in building and optimizing high-performing support teams and driving efficiency through innovative technology. Throughout my career, I\'ve transformed complex operational environments by implementing streamlined processes, AI-driven tools, and proactive observability strategies. I\'m passionate about empowering teams to deliver exceptional customer experiences and measurable business outcomes.
Experience
Director, Customer Support
Apr 2024 — Present
As the Director of Customer Support at Lambda, I\'ve spearheaded initiatives to drive exceptional customer experiences and optimize support operations within a high-performance GPU cloud environment.
Skills
- Customer Support
- Apache
- Team Management
- Solution Selling
- Data Center
- Disaster Recovery
- Cloud Computing
- Cisco Technologies
- Account Management
- IT Operations Management
- Virtualization
- Cisco Systems Products
- Networking
- Business Process Improvement
- Salesforce.com
- Network Administration
- Vmware
- Firewalls
- Windows Server
- Team Leadership
- Vmware Esx
- Cross-Functional Team Leadership
- Servers
- Managed Services
- Troubleshooting
- Dns
- Domain Name System (Dns)
- Linux
- IT Management
- System Administration
- Project Management
- Active Directory
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