Brian Jones

About Brian Jones

Operational and service delivery excellence depends on strong collaboration and ongoing process optimization. As a highly strategic software engineering executive, I excel at identifying process workflow inefficiencies and leading high-impact improvements that deliver cost savings, meet client needs, and accelerate business goals. By building trusted relationships with internal stakeholders, I implement technical strategies that drive innovative solutions, product development, and company success.Key career accomplishments include:• Improved product delivery, quality, and launch schedules at Granicus by leading data migration processes to transition a 500-employee company to the Jira Cloud platform, achieving zero downtime and maintaining full business continuity.• Transformed engineering procedures and fostered trust with cross-functional internal teams at Granicus, creating a consistent methodology for delivering work and measuring performance by introducing Agile processes and the Scrum project management framework companywide.• Empowered Amadeus IT Group to effectively track, evaluate, and adjust client implementations in real time as the primary architect, developing a comprehensive reporting library. Delivered 50+ high-quality reports supporting multiple KPIs, including P&L, resource availability, and velocity.I am always eager to expand my professional network. If you’d like to connect, please contact me here on LinkedIn or at b••••••••@gmail.com.

Experience

1. Director of Software Engineering

   Granicus Destinations

   Jul 2019 — Present · Tucson, AZ, US

   Lead group of 50+ Scrum masters, software developers, and quality engineers across 6 product teams in building features and functionality of CRM and content management systems supporting global clients. Oversee technical architecture design, driving process optimization and ensuring technical delivery aligns with business goals. Build and manage relationships with key stakeholders. Create and drive cost reduction, process optimization, and product innovation strategy.• Captured $300K–$400K in annual savings by leading 12-month company growth analysis, identifying high costs with key vendor, and renegotiating contract.• Elevated customer success and satisfaction by improving system uptime and recovery turnaround after identifying critical gaps in incident management and standardizing these processes across Granicus.