Brian Bishop

VP, Mortgage Operations @Wintrust Mortgage

Managed team leads, processors, closers, and underwriters towards successful achievement of production and key performance indicator objectives. • Provided proactive pipeline management, oversight of adherence to policy and procedure, problem resolution, and acceptable quality performance.• Contributed to short and long-term organizational planning and strategy with a focus on realizing operational excellence. • Coach, educate and develop staff in order to provide a positive working environment with a high level of employee engagement and satisfaction.