Brian Frank

Senior Client Partner @Brainlabs

NY, US

Managed client relationships and oversaw profitability of accounts while maintaining a view of the big picture performance vs. goals.• Set the standard and creates best practices for client delivery and innovation, training, andthought leadership.• Prepared, presented, and executed integrated marketing strategies and data-driven recommendations aligned with client goals, including cross-sell, new business and corporate marketing opportunities.• Monitored capacity of internal teams and oversaw innovative work to improve campaign performance and internal organization processes across channels.• Identified opportunities, threats and risks and took actions to minimize client churn and maximize client growth.• Developed relationships with senior client contacts and ensured client satisfaction.• Led business updates and obtained client feedback on team performance.• Mentored indirect managees utilizing a strengths-based coaching approach.• Cultivated an atmosphere that embraces diversity and inclusion within the team and agency

University of Florida - Warrington College of Business

MBA

Florida State University - College of Business

Bachelor of Arts (BA)