Brian Fort
Director - Customer Success at BlackSky
- Role
- Director, Customer Success at BlackSky
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Brian Fort
Experienced Professional with customer support background who excels in client-facing and internal project management roles. Strong emphasis on creating and strengthening relationships while delivering creative, analytical, and collaborative solutions. Continuously works to improve existing processes by leveraging strong communication and problem solving skills to ensure positive results for clients. Thrives in a workplace that values versatility, promotes teamwork, and offers challenging opportunities.· Proficient in Microsoft Office Suite: advanced use of Excel, Word, PowerPoint, Outlook, SharePoint· Use of multiple software tools, including Salesforce, Zendesk, HubSpot, JIRA, Confluence, smartsheet, and more.· Volunteer work: Bainbridge Island Parks and Recreation, Magnolia Co-operative Preschool, Marra Farm, Interbay Food Bank
Experience
Director, Customer Success
Apr 2022 — Present
Education
University of Washington
Business, Finance, Management
2009 — 2011
Skills
- Business Process Improvement
- Loans
- Project Management
- Marketing
- Process Improvement
- Leadership
- Mortgage Banking
- Sales Management
- Customer Relationship Management (Crm)
- Customer Service
- Trade Shows
- Consulting
- Account Management
- Mortgage Lending
- Analysis
- Finance
- Team Building
- Management
- Business Development
- Time Management
- Strategic Planning
- Strategy
- Negotiation
- New Business Development
- Sales
- Salesforce.com
- Program Management
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