Brian e Smith

Patient Experience Strategic Improvement Specialist

Role: Patient Experience Strategic Improvement Specialist at University of Iowa Health Care
Location: Cedar Rapids, IA, US
LinkedIn followers: 500 followers

Healthcare & Human ServicesView LinkedIn profile

About Brian e Smith

With over 25 years of work in financial services and insurance, I have experience in…

Experience

Patient Experience Strategic Improvement Specialist
University of Iowa Health Care
Nov 2024 — Present · Iowa City, IA, US

Education

University of Iowa
Bachelor's degree
1995

Skills

Organizational Learning
Presentation Skills
Coaching
Organizational Development
Leadership Development
Distance Learning
E-Learning
Presentation Coaching
Acting
Voice Acting
Theatre
Community Theatre
Leadership
Business Process Improvement
Management
Six Sigma
Project Management
Team Leadership
Quality Assurance
Change Management
Process Improvement
Microsoft Office
Employee Engagement
Cross-Functional Team Leadership
Financial Analysis
Performance Management
Team Building
Risk Management
Performance Improvement
Succession Planning
Employee Relations

Contact information

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Work email
•••••@uihealthcare.org
Personal email
•••••@•••••.com
Direct dial
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Current company

University of Iowa Health Care

Hospitals and Health Care · 6.8K employees · Founded 1904 · Iowa City, Iowa, United States

Our WE CARE Values Welcoming: We have an environment where everyone has a voice that is heard, promotes dignity, and allows all to thrive in health, work, research, and education. Excellence: We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research. Collaboration: We collaborate with health care systems, providers, and communities across Iowa and the region, as well as within our UI community. Teamwork, guided by compassion, is the best way to work. Accountability: We behave ethically, act with fairness and integrity, take responsibility for our actions, and respond when errors in behavior or judgment occur. Respect: We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. Empowerment: We commit to fair access to research, health care, and education for our community, along with opportunities for personal and professional growth for our staff and learners. Mission Changing Medicine. Changing Lives. As Iowa’s comprehensive academic health system, University of Iowa Health Care: • Provides high-quality primary and specialty care to patients and families across Iowa and the region • Educates and trains the next generation of physicians, biomedical scientists, and health care professionals • Advances research that improves understanding of human health and leads to new treatments and therapies • Partners with communities to expand access, improve health outcomes, and strengthen overall well-being Vision To be among the nation’s best in medical education, biomedical research, and patient care—improving the health and well-being of Iowans and communities we serve. Recognitions/ Awards Named to Forbes America’s Best Employers for Healthcare Professionals (2025) and included in additional Forbes employer rankings for workplace excellence and early-career opportunities.

uihealthcare.org

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