Brian Dulin
Customer Engagement Program Manager @Brookshire Grocery Company
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WORK HISTORY
Customer Engagement Program Manager @Brookshire Grocery Company
Frisco, TX, US
I co-founded and now co-lead an early-stage window replacement firm, managing operations from legal formation to customer experience. My role includes residential quoting, pricing, supplier management, and fulfillment logistics to ensure both accuracy and profitability. I designed and launched our digital presence, created marketing assets, and implemented AI tools to streamline workflows and content generation. I also lead customer lifecycle initiatives and support strategic planning for long-term revenue growth. Partnering closely with my co-founder, I help drive business development and brand positioning in a competitive market.Accomplishments:Gained $390K in revenue pipeline and $50K gross profit by launching window replacement firm, leading all quoting and sales functions to create digital footprint across web and social channels.
EDUCATION
Northwestern State University
Master's degree
Northwestern State University
Bachelor's degree
Jefferson College
Associate's degree
ABOUT BRIAN DULIN
I\'m a strategic delivery and growth architect with a proven ability to lead…
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