Brian Dickinson
Solution Architect
- Role
- Assigned Expert at Splunk
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Brian Dickinson
Over 26 years of experience in Information Technology at three fortune 500 companies focused on Solution Architecture, Business Service Management, Monitoring, ITIL incident management, Windows Server Support, and Disaster Recovery. Responsible for the integrated suite of tools providing monitoring for 100+ business critical applications ranging from insurance policies, claims, patient safety, fraud monitoring, clinical trials, drug safety, electric power generation, grid security, and revenue collection. Expert in design, implementation, and operation of Splunk Enterprise, SolarWinds Orion, HP/Microfocus monitoring suite, and various additional tools. Trained and launched offshore service operations center. Relied on as the key technical liaison between the service operations center and the business with the additional capability to manage multiple business-critical, asset intensive programs with executive presence.
Experience
Assigned Expert
Jul 2023 — Present · Raleigh, NC, US
Education
University of North Carolina at Pembroke
Bachelors of Philosophy
1990 — 1995
Skills
- IT Operations
- Vendor Management
- Virtualization
- Troubleshooting
- Disaster Recovery
- Enterprise Software
- Enterprise Architecture
- Technical Support
- Software Documentation
- Solution Architecture
- Incident Management
- IT Management
- Vmware
- IT Service Management
- Data Center
- Information Technology
- Integration
- Servers
- Itil
- IT Strategy
- Project Management
- Citrix
- Infrastructure
- System Administration
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