Brian D Todd
- Role
- Molecular Diagnostics Lead Engineering Specialist at Roche
- Location
- West Hempstead, NY, US
- LinkedIn followers
- 500 followers
About Brian D Todd
Experienced Field Engineering with a demonstrated history of working in the biotechnology…
Experience
Molecular Diagnostics Lead Engineering Specialist
Jun 2015 — Present
Primary duties involve: acting as the field subject matter expert in my assigned region with regard to non-routine field engineering support and consultation to assist with the repair, maintenance and installation of Roche products; serve as the lead internal resource in assigned region on creating plans to train and mentor new hires and lower level employees in assigned region. Utilize independent judgment and discretion in analysis of regional needs, customer particularized needs and problem solving issues that arise both during and after the installation process, as well as training needs of field staff in region. Provide leadership and direction in managing escalations, installations and mentoring field engineering staff due to knowledge and expertise. Manage the local team with the critical customer and technical issues to insure a high level of customer satisfaction. Also responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.
Skills
- Life Sciences
- U.s. Food and Drug Administration (Fda)
- Hematology
- Hardware Diagnostics
- Japanese Culture
- Leadership
- Martial Arts
- Team Building
- Cross-Functional Team Leadership
- Fda
- Validation
- Field Service
- Biotechnology
- Product Management
- Team Leadership
- Capital Equipment
- Product Launch
- Process Improvement
- Microsoft Office
- Business Process Improvement
- Medical Devices
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