Brian Cain
Manager, Cloud Services @McLeod Software
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WORK HISTORY
Manager, Cloud Services @McLeod Software
Birmingham, AL, US
Lead daily support operations for growing customer base including: end user troubleshooting, application escalations, server performance, and networking related items-Manage delivery of new VMs for new and existing customers utilizing McLeod Software-Oversee process improvement initiatives internal to team and company oriented through methodologies like 4dx-Monitor team performance through reporting toolsets
EDUCATION
The University of Alabama
BS, Management Information Systems
SKILLS
ABOUT BRIAN CAIN
Experienced problem solver with background in developing software, data analytics, and software implementation to drive business processes and meet customer needs.
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