Brian Bowers

About Brian Bowers

I’ve spent my career in the collection agency space, starting on the phones and learning…

Experience

1. CEO President

   Financial Recovery Services

   Mar 1996 — Present · Mendota Heights, MN, US

   Co-founded and continue to lead a nationally recognized third-party collection agency providing receivables management solutions to financial institutions, fintechs, credit unions, and debt buyers. FRS operates four call centers across the U.S. and nearshore, offering a full range of services including pre-chargeoff, post-chargeoff, pre-legal recovery, skip tracing, legal outsourcing, and debt purchasing support.As CEO, I’ve overseen the company’s growth from a two-person startup to a tech-enabled organization serving clients coast-to-coast. We’ve adapted through multiple economic cycles and compliance shifts—most recently aligning our communication strategies with Reg F while expanding our digital and self-service capabilities.Key initiatives- Migrated core operations to a modern recovery platform to support omnichannel engagement- Launched data-driven email and SMS outreach strategies, increasing consumer interaction and self-service portal usage- Developed and scaled pre-legal recovery programs for both originators and debt buyers- Maintained high standards in compliance, performance, and back-office operations—earning consistent client recognition.FRS is built on a foundation of adaptability, accountability, and ethical recovery. We continue to evolve by integrating advanced technology with experienced people to deliver results for our clients and respectful experiences for consumers.

Education

• Gustavus Adolphus College

  BA, Accounting, Political Science

  1984 — 1987