Brian Baldonado

Role: Business Development Expert SAP Customer Experience Customer Success Management at SAP
Location: Chicago, IL, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

Experience

Business Development Expert SAP Customer Experience Customer Success Management
SAP
Feb 2022 — Present · Chicago, IL, US
As a member of Customer Success Management, I apply my cloud expertise to execute customer enablement content and drive SAP community initiatives to help customers realize the maximum value from their SAP CX solutions.

Skills

Program Management
Consulting
Sales
Strategy
E-Commerce
Business Process
Integration
Process Improvement
Demandware
Magento
Agile Methodologies
Management
Training
Team Management
Web Development
Business Analysis
Project Management
Crm

Contact information

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Work email
•••••@sap.com
Personal email
•••••@•••••.com
Direct dial
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Current company

SAP

Software Development · 10K employees · Founded 1972 · Dietmar-Hopp-Allee 16, Walldorf, BW, 69190, DE

SAP is a global leader in enterprise applications and business AI, helping organizations run end-to-end operations on a unified cloud ERP platform. With SAP S/4HANA Cloud, SAP Business AI, and SAP Business Technology Platform (BTP), SAP enables companies to connect data, automate processes, and make real-time, intelligent decisions across the enterprise. SAP capabilities and portfolio • Cloud ERP: SAP S/4HANA Cloud (finance, procurement, core operations) • Business AI: Embedded AI across HR, finance, supply chain, and customer experience • Data & Integration: SAP Business Technology Platform (BTP) data, analytics, and application development • Human Resources: SAP SuccessFactors (workforce management and employee experience) • Customer Experience: SAP CX (commerce, marketing, sales, and service) • Supply Chain: SAP SCM (planning, logistics, manufacturing, operations) • Enterprise integration: Connect SAP and non-SAP systems across the business • Real-time insights: Operational data, analytics, and predictive capabilities • Automation: Intelligent workflows embedded directly into business processes SAP combines cloud ERP, data, and AI to help organizations operate more efficiently, adapt faster, and grow in an AI-driven world, supported by a global ecosystem of customers and partners. Our Community Guidelines We’re committed to fostering meaningful, respectful conversations. To maintain a positive environment, we moderate comments that: • Target individuals, including employees, customers, or partners • Contain discriminatory, harassing, or threatening content • Share personal information without consent • Promote misinformation, spam, or third-party links We support open dialogue and constructive feedback but will remove content that violates these guidelines without notice. Thank you for contributing to a respectful community. For questions about moderation, please DM us or contact b••••••••@sap.com SAP privacy statement for followers: www.sap.com/sps

sap.com

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Experience

Business Development Expert SAP Customer Experience Customer Success Management

Skills

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