Brian B.
Operations and Customer Experience Executive
- Role
- Senior Vice President Operations at AMH
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Brian B.
Innovative operations and customer experience executive specializing in operations management and performance improvement. Proven ability to identify opportunities, develop a plan, and deliver results. A strong leader, skilled in developing high-performing teams that can operate effectively in a fast-changing environment. Effective team player, with broad experience across multiple industries.Specialties: Strategic business planning, operations management, operational efficiency, performance management and reporting, contact center technology, customer experience and road-mapping, workforce management, zero-based budgeting, organizational development and implementation, lean six sigma methodology.
Experience
Senior Vice President Operations
Jun 2022 — Present · Las Vegas, NV, US
Responsible for maintenance, supply chain, logistics, scheduling, dispatch, underwriting and utilities for one of the nation’s largest single family rental companies.
Education
Oklahoma State University
MBA, Business Administration
2006 — 2008
The University of New Mexico
Bachelor of Arts, Economics
1992 — 1995
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