Brian Arwood
Executive Director, Lenovo Data Center Group - Global Customer Satisfaction, Service Delivery, and Cost Mgmt
- Role
- Executive Director - Data Center Group - Global Customer Satisfaction, Service Delivery, & Cost Mgmt at Lenovo
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Brian Arwood
Business executive with 24 years of experience in support services and corporate finance at Lenovo and IBM. Proven ability to build and lead a diverse and geographically dispersed organization to achieve aggressive objectives while transforming underlying business processes. A reliable fact based leader with the ability to think globally and strategically. Broad base of experience in customer experience, support services, finance, and M&A.
Experience
Executive Director - Data Center Group - Global Customer Satisfaction, Service Delivery, & Cost Mgmt
Jul 2016 — Present · Raleigh-Durham, NC, US
Drive global customer satisfaction to targeted levels via operational execution in service delivery- Manage authorized service provider network - Execute global cost management across service network to targeted levels- Lead services procurement and global billing payment processes
Education
University of Tennessee, Knoxville
Bachelor of Science - BS
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