Brian Andrews

Director of Customer Support Operations @ Philips | Medical Devices, Electronics | Philips Veterans and Family coalition Co-Lead

Role
Director of Customer Support Operations - West Zone at Philips
Location
Salt Lake City, UT, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Brian Andrews

As the Director of Customer Support Operations for the West Zone at Philips, I oversee the delivery of high-quality and timely support services for medical devices across a diverse and complex customer base. I have over five years of experience in leading customer support teams and driving business process improvement initiatives in the hospital and health care industry.I have a strong background in electrical and electronics engineering, which enables me to troubleshoot and resolve technical issues, optimize system performance, and ensure compliance with regulatory standards. I also have a proven track record of collaborating with the U.S. Department of Defense and other key stakeholders to ensure customer satisfaction and loyalty. My mission is to empower my team and enable our customers to achieve their goals and improve patient outcomes.

Experience

  1. Director of Customer Support Operations - West Zone

    Philips

    Jul 2023 — Present · Salt Lake City, UT, US

Education

  • Weber State University

    Electrical and Electronics Engineering

    2012

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Brian Andrews — Director of Customer Support Operations - West Zone at Philips in Salt Lake City, UT, US | Unifers