Brian An
Mechanical Engineering Student @ Lehigh University | ASME Social Media Chair
- Role
- Customer Service Associate at Wawa, Inc.
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
About Brian An
Hello! I\'m Brian An, a junior student studying Mechanical Engineering at Lehigh…
Experience
Customer Service Associate
May 2025 — Present · Waterford Works, NJ, US
As a Customer Service Associate at Wawa, I provided fast, friendly service to over 200 customers per shift while maintaining accuracy and efficiency in a high-volume environment. I prepared and delivered 100+ made-to-order food and beverage items per shift, ensuring quality and safety standards were consistently met. In addition to serving customers, I managed transactions with 99% cash-handling accuracy, restocked and organized inventory to support smooth store operations, and collaborated closely with team members to keep performance strong during peak hours. This role strengthened my ability to communicate effectively, solve problems quickly, and multitask under pressure skills I now apply to team-based projects, operational efficiency, and process improvement in my engineering studies and career path.
Education
Winslow Township High School
High School Diploma
P.C. Rossin College of Engineering and Applied Science at Lehigh University
Bachelor of Applied Science - BS, Mechanical Engineering
2023 — 2027
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