Brian Adler
Customer Experience Insights Leader
- Role
- Leader of Cx Insights at Hunter Douglas, Inc.
- Location
- Delray Beach, FL, US
- LinkedIn followers
- 500 followers
About Brian Adler
Market Research Professional + MBA integrating voice of the customer, customer data, market trends and primary research into a holistic view for stakeholders to improve decision making. Experienced in the development of both internal and vendor-handled research, analysis, and creating compelling narratives for both B2B and B2C projects.Internationally Experienced: Worked in Beijing for both Chinese and foreign companies handling large number of clients.Expert Storyteller: Able to create buy-in from both internal and external stakeholders by creating a narrative around actionable insights. Former Educator with the skills to make on-the-fly changes in a presentation. Comfortable presenting to both working teams and key executives.Creative strategic thinker and strong implementer: Designed, planned, and rolled out networking and intellectual property protection with allowances for company expansion and cost at First Leap China in Beijing. Broad skill set: Survey Design, Focus Groups, Ethnographic Research, Storytelling, Curriculum Design, Marketing, Technical Training, Budgeting, Financial Planning, and educator.Technologically savvy: A+ certified, years of experience in MIS from basic help desk positions to strategic levels. Several years of experience with Excel, Confirmit Horizons, Sawtooth Lighthouse Studios, Promethean hardware, ActivSoftware and Workday. Ability to handle multiple, simultaneous roles and multi-cultural team relationships.
Experience
Leader of Cx Insights
Sep 2023 — Present
Education
Florida Atlantic University
Master of Business Administration (MBA), International Business
2014 — 2015
Gettysburg College
Bachelor of Arts (B.A.), Political Science and Government
2005 — 2009
Skills
- Workday
- Research
- Information Management
- Strategy
- Microsoft Powerpoint
- Microsoft Word
- Computer Repair
- Management
- Public Speaking
- Data Analysis
- Consulting
- Social Media
- Travel Management
- Leadership
- Greater China
- Social Networking
- Microsoft Office
- Powerpoint
- Microsoft Excel
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