Brett Kruse

About Brett Kruse

I am a seasoned operational risk management and people leadership professional specializing in Enterprise Risk Management First Line of Defense Internal Control gap analysis, remediation, and risk governance. Recognized for optimizing risk management operations and solving complex business problems, I have a history of contributing directly to organizational success, team development, and enhanced Risk Mitigation throughout my career.As a results-driven leader, I have consistently exceeded performance goals, and I excel at mentoring teams, fostering cross-functional collaboration, and communicating across all levels of an organization to identify Risks and minimize negative company and customer impacts. I have experience engaging with Senior Directors, Vice Presidents, and Senior Vice Presidents to provide strategic insights, performance updates, and risk mitigation recommendations.My core expertise includes process improvement, Operational Risk identification, information and cybersecurity operations, regulatory compliance, data security, customer experience, and complex issue resolution. I also possess outstanding organizational and analytical skills and thrive in dynamic, fast-paced environments both independently and as part of a team.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.

Experience

1. Lead Manager Global Risk and Compliance

   PayPal

   Feb 2022 — Present

   Supported PayPal’s Technology and Cybersecurity business units by driving first-line risk management activities aligned to enterprise risk and compliance frameworks-Partnered with wide variety of Engineering and Product teams to design and implement automated control solutions aimed at reducing manual interventions and minimizing the likelihood of recurring failures-Collaborated cross-functionally with Compliance, Internal Audit, Testing, Legal, and Monitoring teams to optimize customer experience, mitigate financial loss, and ensure compliance with all regulatory requirements-Leveraged industry experience to guide team members in handling regulatory requirements (Reg E, OFAC, UDAAP), other violations, including violations related to data retention, complaint requirements, and privacy and security concerns (GDPR, CCPA)-Partnered with Second Line of Defense Compliance partner and Business unit stakeholders to advance Risk Lifecycle strategies within Global Customer Service and Information Security Technology business units and update Business Control Inventories-Supported Information and Cybersecurity Operations within PayPal’s Technology Organization, ensuring operational alignment with cybersecurity policies and frameworks over the past year to reduce Technology related Risks-Engage with Senior Directors, Vice Presidents (VPs), and Senior Vice Presidents (SVPs) to present performance updates, discuss tactical issue management concerns, and provide risk insights critical to business strategy-Led, mentored, and developed direct salary reports, driving individual and team performance while fostering career growth within PayPal’s risk management and operational teams.

Education

• Bellevue University

  Business

Skills

• Risk Analysis
• Payment Card Processing
• Aml
• Financial Services
• Customer Experience
• Mobile Commerce
• Payments
• Fraud
• E-Payments
• Banking
• Risk Management
• Security
• Payment Systems
• Credit Cards
• Management
• Financial Risk
• Electronic Payments
• Anti Money Laundering
• E-Commerce
• Mobile Payments
• Analytics
• Fraud Detection