Brett Cunningham
Human Centered Design & Development Student at Penn State | IT Community Intern at Qlik
- Role
- IT Community Intern at Qlik
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Brett Cunningham
I’m passionate about turning data and user testing into insights that improve products…
Experience
IT Community Intern
Jun 2025 — Present · King of Prussia, PA, US
Increased popup clickthrough rate by 77%(2.2% → 3.9%) across ~90K views by analyzing user behavior with Pendo heat maps and A/B tests, boosting engagement with onboarding tours and promotions.• Supported a global community of 50K+ monthly active members, driving engagement through Featured Member spotlights (1,100+ views) and large-scale promotional campaigns.• Fulfilled 30+ ServiceNow IT requests, resolved platform issues, and managed Khoros backend moderation across development, stage, and production environments.• Leveraged Qlik Sense to analyze and visualize engagement metrics, informing feature improvements and content strategy.
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