Brett Allen

About Brett Allen

I am an Accomplished Sales and Operations Manager with over 15 years of experience in the Wireless Industry. I have extensive knowledge and expertise as a people leader focused on business operations, sales operations, vendor management, client relationships, as well as customer experience. Proven success in building strong teams, meeting and exceeding business goals and objectives as well as enhancing business partnerships with internal and external customers. My personal and professional attributes contributing to my success include integrity, dedication, building strong relationships, solution oriented, attention to detail, impactful leader and effective team player.

Experience

1. Franchise Consultant - West Region

   Asurion

   Aug 2021 — Present · Las Vegas, NV, US

   Supporting business-structure complex, owner groups that are geographically diverse with multiple stores in multiple regions across the US.(50+ locations in 10 States) Assess and analyze business needs with recommendations and strategies to enhance knowledge and skill. Analyze a franchise\'s performance and understanding of goal setting. Build influential relationships with franchise owners, managers and technicians to identify and analyze areas of opportunities within the franchise and then develop improvement strategies based on those areas of opportunity.Guiding franchisees to over $2.4 million in monthly revenue, averaging over 60% Gross Margin, as well as 8-12% Attach Rates in additional Products and Services.Maintain a 4.7-4.9 Google Review Rating.

Skills

• Mobile Communications
• Telecommunications
• Mobile Devices
• Wireless
• Cellular Communications
• Integrity
• Dedicated Professional
• Highly Dedicated
• Dependable Team Player
• Team-Oriented
• Multitasking Skills
• Pay Close Attention to Detail
• Solution Focused
• Trusted Business Partner
• Operations Management
• Account Management
• Project Management
• Vendor Management
• Key Account Management
• Order Management
• Sales Management
• Mobile Device Management
• Sales Operations
• Long-Term Customer Relationships
• Vendor Relationships
• Customer Support
• Technical Support
• Administrative Office Support
• Customer Experience
• Sales Process
• Sales Order Processing
• Retail Sales
• General Administrative Duties
• Microsoft Office
• Salesforce.com
• Solution Implementation
• Order Fulfillment
• Employee Training
• Smartphones
• 4g