Brett Sievert

About Brett Sievert

Sales Professional with a proven track record, ability to build successful sales teams, identify objectives, and reach goals. Believes in honest open communication with direct reports, peers and clients.Specialties: Business Development, Team Building and Leadership, Sales Plan and Approach Strategy

Experience

1. Customer Success Manager - Team Leader, North America

   HCLSoftware

   Apr 2019 — Present

   Assist our customers with achieving their business goals. • Advocate for our customers, ensure a great customer experience.• Work directly with channel partners as well as direct enterprise customers. • Work across departments sales, business, development, and legal, finance, etc. • Key role in the creation and implementation of a seamless sales RFP process.• Experienced with Systems Management, Content Management, Email, Marketing, Ecommerce, Learning Management Systems, Notification, Mobile Application, & Finance softwares. • I thrive in a fast-paced, multi-tasking environment.• On-Premise & SAAS installation experience.

Education

• Golden West College

  Associate Degree, General Studies

  1980 — 1982

Skills

• Business Strategy
• Account Management
• Sales
• Product Marketing
• Product Management
• Customer Satisfaction
• Training
• Budgeting
• New Business Development
• Direct Sales
• Customer Relations
• Marketing
• Crm
• Sales Operations
• Customer Retention
• Customer Service
• Cross-Functional Team Leadership
• Competitive Analysis
• Marketing Strategy
• Selling
• Start-Ups
• Budgets
• Sales Process
• Leadership
• Recruiting
• Strategic Planning
• Team Leadership
• Salesforce.com
• Program Management
• Project Management
• Strategy
• Customer Relationship Management (Crm)
• Software as a Service (Saas)
• Business Development
• Lead Generation
• Management
• Team Building
• Saas
• Solution Selling
• Product Development