Brett Ludwick
Director of Service Sales @Pacific Rim Mechanical
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WORK HISTORY
Director of Service Sales @Pacific Rim Mechanical
US
EDUCATION
CITC
HVAC
UTI
HVAC Design/Service
SKILLS
ABOUT BRETT LUDWICK
Experienced professional with strengths in performance and efficiency.Current position is to develop and support service processes including repair procedures and communication methodsWork Force•Monitor team capabilities and strengths•Recommend additions and deletions based upon guidelines established by the Operations Manager.Purchasing•Understand purchasing requirements•Direct and monitor service teams requisitions•Supervise purchasing of materials, tools, and subcontractors•Secure cooperation of sales personnel as requiredTime Management/ Planning•Accurately determine job priorities•Assure proper staffing, training tools, systems and procedures are in place for teams to complete all work in a cost effective and high quality manner.•Resolve schedule conflicts as requiredDocumentation•Develop the service operations team in the proper, accurate, and timely completion of all paperwork.•Review paperwork and recommend corrective actions•Assure compliance with company standards•Report customer complaints in writing to Operations manager•Ensure proper documentation in all areas, specifically … new hire, terminations, employee discipline situations, performance reviewsVehicles•Review and recommend actions in regards to fleet management and repair procedures•Familiarity with all perimeters of companies safety program•A commitment to leadership in developing for Pacific Rim Mechanical, it’s employees and customers the safest possible work environmentInternal relations/ Communications
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