Brett Ballinger

About Brett Ballinger

Hospitality executive with leadership experience in full service high volume luxury resorts, timeshare as well as condominium properties. Proven abilities include developing company culture, financial analysis, mentoring and developing motivated leaders, increasing revenue, improving guest satisfaction scores and service efficiency. These skills provide a comprehensive understanding of all aspects of hotel management and facilitate the ability to bring knowledge, enthusiasm and positive effort to projects for a timely completion.

Experience

1. General Manager

   Wyndham Destinations

   Aug 2024 — Present · Kihei, HI, US

   Ensure all relationships with our guests, owners, associates, vendors and steak-holders are maintained positively and professionally. Responsible for the financial stability of the resort and for executing all initiatives paramount to attaining resort operational goals while maintaining all Wyndham Destinations service standards. Oversee all operating departments and vendor operations, ensuring the site meets/exceeds all standards by performing daily audits and inspections. Execute the operations of all outlets and activities. Identify process improvements and best practices, ensuring all compliance standards and audits are met, and strategic goals attained.

Education

• The Ohio State University

  Bachelor of Arts in Communications, Communication and Media Studies

  1995 — 2000

• E-Cornell University

  Certification in Revenue Management, Hospitality Management

  2010 — 2010

Skills

• Hospitality
• Hospitality Management
• Food & Beverage
• Hotels
• Resorts
• Hospitality Industry
• Management
• Customer Satisfaction
• Fine Dining
• Banquets
• Restaurants
• Catering
• Event Management
• Menu Development
• Budgets
• Restaurant Management
• Recreation
• Contract Management
• Third Party Vendor Management