Bret Gaskins
Bridges Strategy, Operations & Technology | Solves Complex Business Challenges with Practical Data-Driven Solutions
- Role
- Senior Manager, Operations Servicing Strategy at Capital One
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Bret Gaskins
Most strategic plans fail in translation, where vision meets the mechanics of execution…
Experience
Senior Manager, Operations Servicing Strategy
Feb 2025 — Present · McLean, VA, US
Led customer care transformation initiatives focused on improving service quality, operational efficiency, and regulatory compliance. Served as a strategic partner to cross-functional teams, ensuring alignment with business objectives and customer needs.
Education
Virginia Polytechnic Institute and State University
Bachelor of Science - BS
University of South Carolina-Columbia
Masters of Business Administration (MBA)
Skills
- Program Management
- Vendor Management
- Business Modeling
- Organizational Design
- Business Model Innovation
- Kpi Dashboards
- Management
- Team Building
- Business Process
- Business Process Re-Engineering
- Business Transformation
- Process Engineering
- Business Analysis
- Strategy
- Project Management
- IT Strategy
- Dashboards
- Data Analysis
- Performance Improvement
- Collaboration
- Critical Thinking
- Process Improvement
- Project Planning
- Kpi
- Operational Analysis
- Integration
- Project Portfolio Management
- Financial Analysis
- Corporate Performance
- Highly Analytical
- Strategy Alignment
- Pmo
- Pmp
- Innovation
- Leadership
- Strategic Planning
- Execution Management
- Strategy Development
- Business Strategy
- Collaborative
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