Bret Macy

About Bret Macy

Car Dealership Platform Manager | Driving Excellence in Team-Building, Customer Service and Sales I’m passionate about delivering premier customer experiences and leading high-performing teams in the automotive industry. With a proven track record of great customer service in both sales and service, we’re committed to fostering a customer-centric environment where every interaction leaves a lasting positive impression. As a Platform General Manager, my key strengths include empowering and motivating a dynamic team of sales and service professionals to deliver top-tier performance, and developing innovative sales strategies that consistently exceed targets, while adapting to customer preferences. Our management team is dedicated to implementing streamlined processes that enhance efficiency across all dealership operations, from management to after-sales service.My career accomplishments include pioneering the development of Audi Coral Springs and Audi Fort Lauderdale, contributing to growth in sales volume, streamlining inventory management practices, leading cross-functional teams, and improving the customer interaction quality for sales and service staff. Other notable accomplishments include receiving industry recognition from the Audi Magna Society, DealerRater, Audi of America, Automotive News, Audi, CARFAX, Inc, and more.Our team has helped to spearhead community involvement which plays a significant role in enhancing our brand’s reputation, building strong relationships, and fostering a positive image in the local community. Our dealerships are proudly involved in partnering with many local charities, schools, city recreation programs, organizations and foundations in the South Florida Community.I believe that the key to success lies in building strong relationships, both with customers seeking their dream vehicles and with the dedicated team that makes it happen.Looking for a new vehicle? Contact our VIP Manager and get the white glove treatment! Email: s••••••••@lithia.com

Experience

1. Platform General Manager

   Lithia & Driveway

   Apr 2023 — Present

Education

• University of Findlay

  Bachelor's degree, Business and Marketing

  1994 — 1997

Skills

• Cold Calling
• Outside Sales
• Automobile
• Hiring
• Automotive Aftermarket
• Income Statement
• Inventory Management
• Pricing
• Market Planning
• Sponsorship Activation
• Selling
• Dealer Management
• Lead Management
• Marketing
• Sales Process
• Reynolds
• Automotive
• F&I
• Sales Management
• Audi
• Sponsorship Sales
• Sales
• Wholesale
• Team Building
• Brand Awareness
• Fleet Management
• Automotive Sales Training
• Deal Closure
• Gross Profit
• Tires
• Advertising Sales
• Reynolds & Reynolds
• Parts
• Sales Operations
• Customer Retention
• Warranty
• Customer Service
• Customer Satisfaction
• Profit
• Dealers