Bret Hames

WORK HISTORY

EDUCATION

ABOUT BRET HAMES

Ambitious, goal-driven, and target-oriented hospitality manager with a strong sense of urgency and effective team leadership. Passionate about training and leading by example to develop outstanding individuals in the hospitality industry. •Sales driven and accountable leader possessing a strong understanding of how to motivate team members in various environments. •Strong understanding of front office accounting, providing regular commentary on sales, labour and Profit and Loss reporting •Excellent communicator with a calm demeanour when speaking in public, to colleagues, and to guests. Possesses strong emotional intelligence. •Focused on creating a positive work place environment while encouraging peers and associates to be comfortable holding one another accountable. Experienced in promoting change with in the workplace. •Great attention to detail while ensuring a consistent guest experience that fits the concept of the brand or product. Confident and proficient in initiating and responding to guest feedback. •Focused on delivering an outstanding full service experience that is so memorable that guests tell stories about it.