Breshna Rahimzy
Technical Support Specialist @Kti
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WORK HISTORY
Technical Support Specialist @Kti
Toronto, ON, CA
Providing technical support for internal users and global clients, resolving hardware, software, and network issues across Windows, macOS, and Linux environments. Supporting key Microsoft cloud services, including Azure Entra ID administration, storage management, and monitoring tasks such as alerts and backups.
EDUCATION
Sheridan Institute of Technology and Advanced Learning
Advance Diploma, Computer Systems Technology – Software Development and Network Engineering
ABOUT BRESHNA RAHIMZY
A highly driven IT professional with experience spanning desktop and application support. Troubleshooting and enhancing operational efficiency across diverse systems such as NERC SCADA/EMS. Skilled in incident, asset management, administration, user training, and IT policy enforcement, with a proven track record of delivering Tier 1 and Tier 2 support while optimizing system performance and user experience.
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