Breonna Milliner
Certified Athena GLS EMR Implementation Support and Go- Live Trainer for Athena, Epic, Cerner and Meditech. Licensed Cosmetologist
- Role
- Emr Consultant at Good Harbor Group
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Breonna Milliner
Diligent CRM expert with 10+ years of experience. Known for effective NetSuite, Agile…
Experience
Emr Consultant
Apr 2023 — Present
Providing on-site Front Desk Support during the Go-Live periods toaddress and resolve any arising issues promptly, ensuring uninterruptedsystem functionality.• Collaborating in the creation of Front Desk day-to-day workflows for end-users, incorporating real-time data and feedback for continuousimprovement.• Offering guidance on check-in and check-out processes, as well as the setupof scanners, Athena Fax, and Portal Registrations workflow.• Working closely with Front Desk staff on Athena capture, charge creation,and saving procedures.• Supporting change management efforts by liaising with department leadersto develop effective communication strategies for the new Athena rollout.• Maintaining detailed logs of reported issues, resolutions, and follow-upactions taken during the Go-Live support period.• Conducting comprehensive training sessions on Athena features to enhanceuser adoption rates.• Identifying common issues within the Athena EHR system andimplemented preventive measures to reduce error rates.
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