Brent West
Owner at The Nerd Stuff | IT Service Provider | MSP Owner | Technology Strategist
- Role
- President at The Nerd Stuff
- Location
- Eugene, OR, US
- LinkedIn followers
- 500 followers
About Brent West
Specialties: computer hardware, consulting, credit, customer service, information technology, inventory management, Problem solving, meeting facilitation, microsoft office, networking, office equipment, personnel, purchasing, quality control, supervisory skills, troubleshooting, web site production,
Experience
President
Sep 2020 — Present · Springfield, OR, US
Leadership & StrategySet company direction, drive growth initiatives, and help lead our transition to EOS for better structure and accountability.Sales & Business DevelopmentLead outreach and networking efforts, including cold calling, local events, and strategic partnerships.Developed our discovery process, onboarding framework, and customer journey to support high-trust, long-term relationships.Closed new MSP contracts by replacing underperforming providers and simplifying IT for busy decision-makers.MSP OperationsOversee IT transitions, software migrations (including Google to Microsoft 365), and client onboarding from legacy environments.Work with vendors to deliver scalable, secure solutions without overcomplicating things.Created structured pricing and proactive support plans that actually make sense for small business owners.Communication & EducationWrote our IT Buyer’s Guide and educational content to help clients understand what they’re buying without the jargon.Regularly present at networking groups and client meetings on topics like cybersecurity, compliance, and productivity.
Education
Belvidere High School
Bachelor of Applied Science (BASc), History
2000 — 2003
Northern Illinois University
Bachelor of Arts, History
2003 — 2008
Northern Illinois University
BA, History
2003 — 2007
Pine Ridge Elementary
Bachelor of Arts (B.A.)
Skills
- Project Management
- Supervisory Skills
- Computer Hardware
- Social Media
- Troubleshooting
- Leadership
- Itil
- Management
- Training
- Inventory Management
- Time Management
- Purchasing
- Sales
- Social Networking
- Team Building
- Networking
- Research
- Customer Service
- Business Development
- Process Improvement
- Account Management
- Human Resources
- Security
- Strategic Planning
- Microsoft Office
- Hardware
- Kayak
- New Business Development
- Public Speaking
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