Brent Steinkirchner
Regional Director of Sales – East | Driving AI-Powered Workforce Engagement & CX Transformation at Calabrio
- Role
- Regional Director of Sales - East at Calabrio
- Location
- Sarasota, FL, US
- LinkedIn followers
- 500 followers
About Brent Steinkirchner
Strategic and growth-focused sales leader with over 25 years of experience driving enterprise success across the contact center and customer experience space. I specialize in empowering organizations to modernize and transform operations through AI-driven solutions, workforce optimization, and cloud-based analytics. Throughout my career at industry leaders like Verint, Avaya, and now Calabrio, I’ve partnered with Fortune 500 companies to solve complex CX challenges, accelerate digital transformation, and deliver measurable ROI. I bring a passion for building high-performance teams, forging lasting client relationships, and navigating the evolving intersection of people, technology, and operational excellence.
Experience
Regional Director of Sales - East
May 2025 — Present
Excited to lead the East region sales team at Calabrio—a company transforming the contact center experience through AI-driven workforce engagement solutions. In this role, I’m focused on empowering organizations to elevate customer experience, enhance agent satisfaction, and drive operational efficiency.Calabrio delivers a unified suite of cloud-first solutions, including Workforce Management, Quality Management, Analytics, and AI tools designed to unlock customer insights and streamline operations. With private equity-backed momentum and a renewed go-to-market strategy, Calabrio is poised for rapid growth—and I’m proud to be part of this next chapter.Looking forward to partnering with forward-thinking enterprises in financial services, healthcare, retail, and beyond to modernize their contact centers and future-proof their CX operations.
Skills
- Managed Services
- Innovation Consulting
- Product Management
- Sales
- Telecommunications
- Mobile Applications
- Strategy
- Commercialization
- Professional Services
- Business Development
- Saas
- Strategic Partnerships
- Cloud Computing
- Mobile Devices
- Executive Management
- Solution Selling
- Consulting
- Mobility Strategy
- Business Intelligence
- New Business Development
- Enterprise Software
- Crm
- Business Innovation
- Entrepreneurship
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