Brent Landels
Director, Delivery Intelligence @Diabsolut
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WORK HISTORY
Director, Delivery Intelligence @Diabsolut
Toronto, ON, CA
I lead the design and implementation of Diabsolut’s AI-enabled Delivery Intelligence platform - a firm-wide initiative to operationalize Salesforce delivery excellence through structured methodology, AI-assisted tooling, and governed data systems.Delivery Intelligence is designed to reduce manual effort, improve consistency and quality of execution, and elevate client outcomes across the full Salesforce delivery lifecycle.My mandate spans:• Codifying delivery best practices into scalable, repeatable frameworks• Designing and governing AI-enabled delivery tools• Structuring the knowledge and data layer that powers intelligent automation• Integrating AI into delivery workflows while maintaining trust, quality, and human oversight• Driving change management across Sales, Delivery, PMO, Operations, and LegalI lead a cross-functional team of architects, developers, and SMEs to build and deploy bespoke AI solutions that enhance - not replace - expert consultants, enabling faster blueprinting, stronger requirements definition, and more predictable delivery outcomes
EDUCATION
Western University
B.A. Honours Specialization, Media, Information and Technoculture
SKILLS
ABOUT BRENT LANDELS
Strategic Salesforce Architect and Delivery Leader with 15+ years of experience designing and executing complex, multi-cloud enterprise programs.Currently leading the development of Diabsolut’s AI-enabled Delivery Intelligence platform - a firm-wide initiative to codify delivery excellence into structured, repeatable, and technology-augmented systems. My focus is on elevating quality, reducing ambiguity, and integrating AI into consulting workflows while maintaining strong governance, trust, and human oversight.I bring a rare combination of client leadership, architectural depth, and operating model design - translating strategy into executable frameworks that improve delivery outcomes at scale.Experienced across industries including High Tech, Financial Services, Telecommunications, Manufacturing, Insurance, CPG, Consumer Electronics, Legal, Publishing, Mining, and Professional Sports.Core strengths:• Enterprise Salesforce Architecture (22x Certified)• Multi-cloud & Integrated System Design• Delivery Transformation & Operating Models• AI-Augmented Consulting Systems• Client & Executive Stakeholder Leadership• Team Development & Cross-Functional Orchestration
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