Brent Hoefling

About Brent Hoefling

Senior Pastor: The Senior Pastor is to provide spiritual and pastoral leadership to…

Experience

1. Computer Support Specialist

   Community Healthcore

   Nov 2014 — Present

   Support for all computer hardware and software needs for CHC locations in Texarkana, Clarksville and Atlanta Texas. Support includes desktop systems, laptop systems, as well as Audio/Video and video conferencing and IP phones and network interconnectivity. Streamlining efficiencies in system automation and education of system users, reducing number of service calls.General Function: Reporting to the Technology Manager, this position involves performing a variety of front-line functions in accordance with the Information Technology departmental procedures and guidelines. Job Duties: Provide front-line response and prioritization for employees requiring hardware, software, and network assistance. Configure and maintain local and remote computers, IP phones and phone services, servers, and other network equipment. Implement software installs and upgrades. Establish, maintain, and monitor network system alerts for supported locations, and escalate as needed. Assist in determining and developing company IT standards. Help establish and maintain systems inventory. Maintain user accounts and security groups through Active Directory. Other duties as assigned

Education

• Shalom Bible College and Seminary

  Bachelor

• The Bible Seminary

  Master Biblical History and Archaeology

  2017

• Shalom Bible College and Seminary

  Master

• Various others

  Lifelong learner in the fields of religion, physics and archeology

• Drake University

  General Business and Administration

• Shalom Bible College and Seminary

  Master of Arts

Skills

• Adminstudio
• Team Leadership
• A+ Certified
• Process Management
• IT Management
• Software Packaging
• Customer Service
• Project Implementation
• System Deployment
• Microsoft Office
• Teaching
• IT Operations
• App-V
• Collaboration
• Process Improvement
• Troubleshooting
• Collaborative Leadership
• IT Strategy
• Software Quality Assurance
• Enterprise Architecture
• Active Directory
• Problem Solving
• Visio
• Microsoft Operating Systems
• Vendor Management
• Change Leadership
• Technology Platforms
• Wise Packaging Studio
• Organizational Leadership
• Certified Novell Engineer
• Flexera Software Adminstudio
• Microsoft Application Virtualization
• Team Building
• Collaborative Problem Solving
• Change Management
• Project Management
• Technical Leadership
• Infrastructure Management
• Testing
• Public Speaking