Brent D.
FAA Certified Airman - Dispatcher
- Role
- Customer Service Agent at Southwest Airlines
- Location
- Amarillo, TX, US
- LinkedIn followers
- 500 followers
About Brent D.
New and Improved! Now with an FAA Airman Certification in Airline Dispatch, Southwest Airlines benefits from strong communication and problem-solving skills in delivering exceptional customer service. Team collaboration and adaptability ensure seamless operations in a dynamic environment. With a Master’s in Personal Financial Planning from Texas Tech University and a Dispatch license from IFOD, I bring a unique perspective to customer interactions. Passion for aviation and continuous improvement drives contributions to team excellence, creating a positive impact for customers and colleagues alike.
Experience
Customer Service Agent
Apr 2024 — Present · Amarillo, TX, US
Education
West Texas A&M University
Bachelor of Science - BS, Political Science and Government
Texas Tech University
Master of Science - MS, Personal Financial Planning
Skills
- Communication
- Investments
- Active Learning
- Certified Financial Planner
- Technology
- Charitable Remainder Trusts
- Wealth Management
- Intellectually Curious
- Microsoft Office
- Critical Thinking
- Retirement Planning
- Financial Planning
- Committed to Professionalism
- Charitable Giving
- Charitable Trusts
- Personal Financial Planning
- Portfolio Management
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