Brent Hayes
VP, Agency and Data Solutions
- Role
- VP, Agency and Data Solutions at Nationwide
- Location
- Delaware, DE, US
- LinkedIn followers
- 500 followers
About Brent Hayes
Results driven leader with over 30+ years of experience delivering cost-effective, practical, solutions enabling the achievement of organizational goals. Successfully achieves the strategic and tactical goals of the organization using a combination of technical, communication and leadership talents. Extensive application development, program/project management, and project management office leadership experience. Proven abilities in strategy development and execution, process improvement. Proven abilities in personnel management, both onshore and offshore, as well as organizational change management. Skillfully communicates, with all levels of staff, in a concise and persuasive manner.
Experience
VP, Agency and Data Solutions
Jun 2020 — Present · Columbus, OH, US
Leads a geographically distributed team of approximately 300 professionals. Responsible for driving strategic direction, operational excellence, and innovation across a suite of agent-facing applications and enterprise data platforms.Key responsibilities include end-to-end ownership of mission-critical systems such as Salesforce / CSR, Agency Downloads, Licensing, Compensation, Book Transfers, and the Agent Portal—ensuring seamless digital experiences for agents and stakeholders. Additionally, this leader stewards the organization’s Property & Casualty (P&C) data assets, leveraging platforms like Teradata and Databricks to enable advanced analytics, data governance, and business intelligence.Manages an annual budget of ~$90M, strategically allocating ~$40M to run support and ~$50M to project and build initiatives. Known for fostering high-performing teams, optimizing delivery models, and aligning technology investments with business outcomes. This role is pivotal in transforming legacy systems, accelerating cloud adoption, and enabling data-driven decision-making across the enterprise.
Education
University of Northern Iowa
Computer Information Systems, Computer Science and Business
1987 — 1993
Skills
- Sdlc
- Resource Management
- Project Portfolio Management
- Software Development
- Business Analysis
- Strategy
- Project Management
- Crm
- Management
- Change Management
- Program Management
- Business Intelligence
- IT Strategy
- Pmo
- Business Development
- Leadership
- Budgets
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