Brent Varnell

Senior Manager, Customer Success & Technical Account Services @Pendo.io

Raleigh, NC, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2026 — Present

Senior Manager, Customer Success & Technical Account Services @Pendo.io

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EDUCATION

2008 — 2011

East Carolina University

Bachelor of Science (B.S.), English/Language Arts Teacher Education, English

SKILLS

Leading Positive ChangeTraining Course DevelopmentEducational LeadershipEducationK-12Leading Development TeamsTeam BuildingProgram DevelopmentLeading MeetingsTechnology IntegrationAdult EducationTeam ManagementLesson PlanningTeacher TrainingStaff DevelopmentLiteracyPublic SpeakingClassroom ManagementOral & Written Communication SkillsCurriculum DesignCurriculum DevelopmentDifferentiated InstructionSales OperationsTeachingEducational TechnologyTutoringClassroomInstructional DesignContent Development

ABOUT BRENT VARNELL

Radically obsessed with customer retention, growth, and success. I lead a blended team of CSMs, TAMs, and Customer Success Engineers, all focused on one thing: driving real customer outcomes. If it touches the customer journey, I care about it. If it influences retention or growth, I’m all over it. I thrive on solving real customer problems and architecting experiences that turn users into champions and accounts into high-value partners.

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