Brent Rindal
Principal Product Manager Ai Messaging @UnitedHealthcare
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WORK HISTORY
Principal Product Manager Ai Messaging @UnitedHealthcare
As Principal Product Manager within the Consumer Services group, I own the end-to-end development (Ideation to delivery) for messaging and generative AI solutions. Responsible for delivering high-value communication experiences that reduce operational costs while enhancing member satisfaction. Champion for continuous AI learning within the team and fostering a culture of continuous improvement and high engagement.
EDUCATION
University of Washington
Bachelor's of Science, Industrial Engineering
SKILLS
ABOUT BRENT RINDAL
At United Healthcare my role allows me to do what I am most passionate about - driving innovation in digital communication; Innovation that positively impacts customers, as well as the business. Like the use of generative AI to transform how members retrieve information and interact with us. This initiative underscores our commitment to delivering high value communication experiences that reduce operational cost, and significantly boost member satisfaction. Previously at T-Mobile, my passion for innovation helped our team develop and market Collaborate from T-Mobile as a premier UC service. Integrating Dialpad into T-Mobile UC network was a key milestone and our efforts were honored with a frost & Sullivan award reflecting our dedication to excellence. The skills II honed in product management and owning a product’s profit and loss are crucial in my current role. where fostering a culture of continuous improvement, business case development and high engagement is Paramount.
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