Brent Molloy
Senior Director of Product Management @Global Payments Inc.
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WORK HISTORY
Senior Director of Product Management @Global Payments Inc.
Oklahoma City, OK, US
Leading a ‘Top 3’ company transformation initiative focused on significantly improving customer experience, reducing time-to-revenue, and creating scalability for growth using innovative technology and user-centered design thinking. Champion of a 21-member product team driving the formation and implementation of a $26 million roadmap- Improved customer underwriting time by 40% by implementing automated workflows and approval features- Established customer-focused product & services catalog to make doing business 30% easier- Crafted 3 business cases to achieve executive support and funding approval- Documented 6 Product Briefs and Product Requirement Documents to drive solution and architecture planning - Established product management best practices and coached team members in improving skills
EDUCATION
The University of Dallas
MBA, Healthcare Management
Oklahoma State University
Bachelor's degree, Business Management
ABOUT BRENT MOLLOY
Mission-driven leader focused on defining and delivering high-impact digital transformation initiatives that advance an organization’s performance and delights customers. Demonstrated success in leading complex, cross-functional digital transformation programs from strategy through execution—particularly in SaaS within the healthcare and financial tech industries. Skilled in aligning multi-million-dollar initiatives with organizational goals, managing large-scale technology roadmaps, and leading enterprise-wide change. Successfully delivered a $30 million, multi-year roadmap, leveraging $90B in transaction data for actionable intelligence and implementing users on a unified platform. Recognized for operational rigor, stakeholder alignment, and delivering customer-centric outcomes that transform business performance.Notable Skills:• Human-Centered design thinking• Strategic planning and execution• Cost and performance analytics• Strategic partnership development• Industry and competitive insights• Roadmap development and execution• National-scale voice of customer research• High-stakes project management• Product go-to-market / launch• Cross-functional team leadership• Product ownership accountability• Business intelligence development • Contract negotiation and management• Coaching and Talent development• Agile/Scrum development methodologies
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