Brent Martin
Desktop Support Technician @Strategic Systems Inc
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WORK HISTORY
Desktop Support Technician @Strategic Systems Inc
Conduct on-site visits for Strategic Systems Clients to apply asset tags to all Sonic Automotive network equipment• Conduct an on-site visual inspection Network Site Survey of the existing Network equipment at the AMC location to determine the placement of new equipment racks• Issue laptop/desktop deployment for new hires, including but not limited to Connecting the client to Bitlocker and changing the default PIN, installing Microsoft Teams and setting up multi-factor authentication (MFA), installing One Drive, Installing the local Printers on the user’s laptop using Printer Logic, logged user into Citrix Access Gateway using the desktop icon and connecting the user to into the Cisco AnyConnect VPN
EDUCATION
McDaniel College
Communication and Media Studies
University of Maryland
Criminology & Criminal Justice, Criminal Justice and Corrections
MyComputerCareer
Information Technology Security and Administration Program
The American University of Rome
Criminal Justice and Corrections
ABOUT BRENT MARTIN
IT professional with experience in network installation, configuration, and troubleshooting with Microsoft and Linux certifications.
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