Brent Hara
Director Technical Support at Twilio Inc.
- Role
- Director Technical Support at Twilio
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
About Brent Hara
Proven leadership skills, team builder and exceptional hiring, training and mentoring skills. Experienced leader with strong communication skills. Passionate about customer and employee experience. Experience with leading and growing teams in software, software support and technology. Adept at collaborating across Global, multi-functional teams. Thrive on creative and innovative solutions to wide array of business challenges. Over 20 years experience in leading teams supporting or creating software solutions. 10+ years experience building, mentoring and guiding a team of talented support engineers in disruptive SaaS companies. Proven track record of successfully sourcing, hiring, retaining and promoting software professionals.
Experience
Director Technical Support
Feb 2023 — Present
Skills
- Research
- Html
- Microsoft Office
- Problem Solving
- Java
- English
- Negotiation
- Budgets
- Customer Service
- Outlook
- Jira
- Zendesk
- Microsoft Excel
- Powerpoint
- Editing
- Software as a Service (Saas)
- Strategic Planning
- Hiring
- Business Process Improvement
- Public Speaking
- Management
- Team Building
- Microsoft Word
- Project Management
- Team Leadership
- Windows
- Coaching & Mentoring
- Teaching
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