Brent Hara

Director Technical Support at Twilio Inc.

Role
Director Technical Support at Twilio
Location
Beaverton, OR, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Brent Hara

Proven leadership skills, team builder and exceptional hiring, training and mentoring skills. Experienced leader with strong communication skills. Passionate about customer and employee experience. Experience with leading and growing teams in software, software support and technology. Adept at collaborating across Global, multi-functional teams. Thrive on creative and innovative solutions to wide array of business challenges. Over 20 years experience in leading teams supporting or creating software solutions. 10+ years experience building, mentoring and guiding a team of talented support engineers in disruptive SaaS companies. Proven track record of successfully sourcing, hiring, retaining and promoting software professionals.

Experience

  1. Director Technical Support

    Twilio

    Feb 2023 — Present

Skills

  • Research
  • Html
  • Microsoft Office
  • Problem Solving
  • Java
  • English
  • Negotiation
  • Budgets
  • Customer Service
  • Outlook
  • Jira
  • Zendesk
  • Microsoft Excel
  • Powerpoint
  • Editing
  • Software as a Service (Saas)
  • Strategic Planning
  • Hiring
  • Business Process Improvement
  • Public Speaking
  • Management
  • Team Building
  • Microsoft Word
  • Project Management
  • Team Leadership
  • Windows
  • Coaching & Mentoring
  • Teaching

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Brent Hara — Director Technical Support at Twilio in Beaverton, OR, US | Unifers