Brent Friend

Division Vice President at MasterCorp, Inc.

Role: Division Vice President at MasterCorp, Inc.
Location: Orlando, FL, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Brent Friend

I am a customer-centric, result- oriented, and dedicated professional with demonstrated success in hospitality management. Expert in analyzing existing operations and implementing effective systems, strategies and processes to improve organizational performance. My experience includes a history of providing effective leadership and exceptional business acumen with a proven ability to control cost that yields positive bottom-line results. I have an excellent track record of ownership, exceeding goals, providing exceptional customer experience, increasing employee morale, and generating revenues without compromising quality or customer service.

Experience

Division Vice President
MasterCorp, Inc.
Apr 2021 — Present · Orlando, FL, US

Skills

Hiring
Property Management Systems
Front Office
Team Building
Management
Pre-Opening
Guest Service Management
Budgets
Restaurants
Gaming Industry
Hospitality Management
Hospitality
Training
Vip
Hospitality Industry
Resorts
Hotel Management
Casino
Food & Beverage
Customer Service
Supervisory Skills
Operations Management
Hotels
Rooms Division
Banquets

Contact information

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Work email
•••••@mastercorp.com
Personal email
•••••@•••••.com
Direct dial
+17•••••••99

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Current company

MasterCorp, Inc.

Hospitality · 2.5K employees · Founded 1981 · Orlando, Florida, United States

With over 45 years of experience, MasterCorp has proudly served as a trusted partner in the hospitality services industry. At the heart of our success is our People Proud culture, where Associates are at the center of every decision we make and the driving force behind MasterCorp. We strive to value, appreciate, and recognize their hard work and commitment with every interaction, making them feel an integral part of our family. We exist to improve every life we touch, by showing care in every interaction, creating safe, clean spaces people can trust, and treating every person with respect and pride. Our Associates are essential to what we do. Our commitment to delivering unparalleled service is reflected in our custom programs tailored to meet each client’s unique needs. We specialize in providing comprehensive solutions for Housekeeping, Janitorial & Facility Management, Floor Care, Laundry, and Engineering services. Leveraging exclusive processes, equipment, and technologies, we ensure that every aspect of your facility is managed with precision and care. This work is guided by our mission—an unwavering passion for cleanliness, taking pride in the details, and holding ourselves to the highest expectations at every site and for every client. Our dedication to quality sets us apart from other companies in the market. From comprehensive training programs for our Associates to daily operational execution and rigorous quality assurance measures, we leave no stone unturned in our pursuit of service excellence. By embracing innovation, strengthening training and execution, and partnering closely with our clients, we continue to raise the bar and deliver long-term value. By partnering with us, you can trust that your customers and staff will experience a clean, healthy, and pristine-looking facility, leaving a lasting impression that keeps them coming back time and time again.

mastercorp.com

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