Brent Boxley
Executive Account Director Ns & i @Sopra Steria
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WORK HISTORY
Executive Account Director Ns & i @Sopra Steria
London, GB
Responsible for leading National Saving & Investments (NS & I) Customer Operations which comprises over FTE across 5 sites in the UK and India. It’s all about helping NS & I on its journey to become the most trusted savings provider in the UK.
EDUCATION
Ulster University
1st Class BSc Hons Contact Management, Business Administration, Management and Operations
University of Gloucestershire
BTEC First Diploma, Business & Finance, Business Administration and Management, General
SKILLS
ABOUT BRENT BOXLEY
At Sopra Steria, leading the operations of NS & I, my focus is on steering a large team towards the vision of establishing NS & I as the UK\'s most trusted savings provider. The role leverages my competencies in customer relationship management (CRM) and people management, honed through hands-on experience in operational leadership and strategic transformation initiatives.With the implementation of innovative technology solutions and process enhancements at PremFina, Barclays and Close Brothers I\'ve been instrumental in redefining the customer and employee experience. Our organisation is propelled by a commitment to operational excellence, and my role is pivotal in nurturing professional relationships that bolster our reputation as a change facilitator and trusted industry leader.
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