Bren Valdez-Lopez
IT Support Specialist, A+, Network+ Certified
- Role
- IT Service & Support Specialist at First Business Bank
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Bren Valdez-Lopez
Hello! My name is Bren Valdez-Lopez and I was born and raised in Kansas City. I am…
Experience
IT Service & Support Specialist
Feb 2024 — Present · Leawood, KS, US
Provide technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance- Guide customers remotely using SCCM as well as in person through systems configuration, troubleshooting, and maintenance- Manage users in Active Directory. Onboarding and Offboarding users and setting their permissions using OUs- Automate tasks using PowerShell- Troubleshoot VPN connection issues
Education
Tek Ladder - a division of Centriq
IT Support Bootcamp, Information Technology
Western Governors University
Bachelor of Science - BS, Network Engineering and Security
Centriq's IT Career Program
IT Systems and Security, Information Technology
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