Brennan Crane
My technical expertise, guest-centric approach, and collaborative mindset contributed to a seamless gaming experience for guests while supporting the overall success of the amusements department
- Role
- Area Operations Manager at Dave & Buster's Inc.
- Location
- Manchester, NH, US
- LinkedIn followers
- 500 followers
About Brennan Crane
About Me:With a strong focus on organization, prioritization, and project execution, I am confident that my skills and qualifications align perfectly with the requirements of a Technical Support Specialist role. My previous experience as a Provisioning Technician demonstrates my ability to approach problem-solving with a calculated and methodical mindset. While I am independently motivated, I also value collaboration and thrive in team environments.
Experience
Area Operations Manager
Sep 2021 — Present · Manchester, NH, US
Manager in supervising daily operations of organization.Develop productive, profitable and achievement oriented working environment for employees.Address operational issues and concerns in a timely fashion.Supervise operations team to ensure operational excellence and excellent customer services.Educate operations team on best practices, company policies and service excellence standards.Develop and maintain operational guidelines for staffs.Oversee operational cost, risk and audit activities.Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.Determine staffing requirements, work assignment and schedules for new projects.Perform routine maintenance and repair works for equipment.Maintain the facility clean, safe and organized.Evaluate inspection reports and service tickets and prepare repair invoices.Coordinate with General Manager in different operational issues and promotional activities.Evaluate current operational strategies and recommend improvements.Generate operational reports for management as needed.
Education
Pinkerton Academy
Computer and Information Sciences and Support Services
2012 — 2015
NHTI, Concord's Community College
Network Administration, Computer/Information Technology Administration and Management
2015
Pinkerton Academy
Computer/Information Technology Administration and Management
2012 — 2015
pinkerton Academy
Information Technology
2012 — 2015
Skills
- Microsoft Word
- IT Hardware Support
- Film
- Video Production
- Customer Service
- Video Editing
- Premiere
- After Effects
- Motion Graphics
- Photoshop
- Computer Science
- Microsoft Office
- Video
- Mac
- Film Production
- Social Media
- Public Speaking
- Lighting
- Post Production
- Powerpoint
- Microsoft Excel
- Computer Hardware
- Final Cut Pro
- Dreamweaver
- Short Films
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